There are a huge amount of work positions where I wouldn’t expect the employees to be experts regarding all of their dealer’s products plus services.
There is a major difference between a cashier at the grocery store plus a waitress who is working at a restaurant.
While the latter spends most of their shift recording orders plus making suggestions based on the offerings on the menu, the former typically scans items plus processes payments. It’s no surprise that cashiers typically look at me like a deer in the headlights when I ask them about a particular product plus what aisle I can locate it in. I certainly appreciate it when somebody is willing to go out of their way to help me with a setback I’m having trying to find something I need on the shelves. I truly run into similar drawbacks when I’m shopping at the local cannabis store. You expect cannabis budtenders to be trained plus understand most, if not all of the products they easily have in the store. Most seem to be glorified cashiers who are trained to use the register. They scan your products plus accept your currency pretty much. But occasionally I need help trying to locate a strain that’s going to task well for my particular ailments. If there are all of these strains at the cannabis store I haven’t tried yet, it can help to ask the budtender if they’ve experienced any of them on a personal level. Other times I want them to scan the item plus show me the terpene percentage on the lab report results. This can also give me information on which terpenes happen to be entirely dominant, something that can tell me if I’ll like a particular strain or not.