He admitted to setting up the website himself and not knowing how to fix it.
I work for an internet marketing company. We handle all sorts of clients like HVAC dealers, lawyers, nutritional websites, gyms and lastly cannabis dispensaries. Anytime I see a website that is kind of a mess, I contact the company. If I feel their page should rank higher, I also call them up as well. Most people ignore me, sometimes I get a sale because somebody is desperate for help. It feels good to help a business out. There was a cannabis dispensary that I found online because I was looking for cannabis delivery. They offered the service and had the products I wanted. Their pictures were really blurry and the descriptions had tons of typos in it. The website was laid out really horribly and there were a few broken links. However, the business had a five star rating. People loved the customer service and the products. I ended up going to the store to purchase my cannabis products and talk about a website, SEO, SEM and all other digital marketing strategies. The owner of the business was thrilled to talk to a professional. He admitted to setting up the website himself and not knowing how to fix it. He also had no idea, other than PPC, on how to get his website higher on google. I gave him my contact info and now I have a new cannabis dispensary client. I am in the process of making a new website and it looks so good. They are going to be really pleased and their business is going to see a surge in customers.